Tunga
  • How It Works
  • Case Studies
  • Talent
  • BlogField notes & founder thinking
    ResearchReports, whitepapers & analysis
    KnowledgeAnswers to buyer questions
    Browse all thinking →

    Practical guides & honest takes on building distributed teams.

    Latest from the blog →
  • Our Journey10 years of building cross-border
    TeamThe people running Tunga
    Read our story →

    Built across Rotterdam, Lagos, Kampala & Nairobi.

    Meet the team →
  • Contact
Get Started
How It Works
Case Studies
Talent
Blog
Research
Knowledge
Browse all thinking →
Our Journey
Team
Read our story →
Contact
Get Started
For Developers·Academy·Login

Digital talent from Africa. Low-friction, fast, and built to last.

Tunga

How It WorksCase StudiesTalentContact

Learn

BlogResearchKnowledge

Company

Our JourneyTeamFor DevelopersAcademy
© 2026 Tunga. All rights reserved.
Tunga›Learn›Blog›The SaaS sector is supposedly dying. Here’s what the data actually shows.

The SaaS sector is supposedly dying. Here’s what the data actually shows.

ES
Ernesto Spruyt
29 March 2026 · 4 min read
The SaaS sector is supposedly dying. Here's what the data actually shows.

If you run a SaaS company, you’ve been reading a lot of alarming things lately. AI will make your product irrelevant. The “SaaSpocalypse” is here. The era of software subscriptions is over. If even half of this is true, it changes what your company is worth, who will buy from you, and whether your team needs to look different a year from now.

Three quarters of our clients at Tunga are SaaS companies. So I went and looked at what is actually happening. Not the sentiment. The data.

Two sets of numbers

The crash numbers are real. On January 29, 2026 the S&P 500 Software Index dropped 8.7% in a single day. SAP lost over €40 billion in market value. In the first week of February, an estimated $285 billion was wiped out. The total correction is estimated at over $1 trillion.

But there is a second set of numbers. The global SaaS market grew to $408 billion in 2025 and is projected to hit $465 billion in 2026. Gartner forecasts software spending growing 15.2% this year. The average organisation’s SaaS spend is up 8% year over year.

Stock prices crashing while revenue keeps growing is not a contradiction. The market prices uncertainty about the future, not a collapse in the present.

image-9-1024x536.png

Not all SaaS is equal

This is where it gets specific. The total market is growing, but underneath that growth, a selection is taking place. And the difference comes down to what your product actually does.

One type of SaaS company is essentially a database with an interface on top. It stores data, makes it accessible, and the value sits in the convenience of that interface. Simple CRMs, form builders, basic project management, standard dashboards. This type is becoming vulnerable. AI agents are increasingly capable of doing exactly that: storing, retrieving, and presenting data without needing a separate product for it.

Another type helps you execute. It manages complex workflows, carries responsibility for compliance or financial logic, and is deeply embedded in how an organisation actually runs. This type is not being replaced, because the cost of getting it wrong is too high. An AI that gives the right answer 6 out of 10 times is not usable for payroll or financial reporting.

Gartner puts a number on this: 35% of simple, single-purpose SaaS tools will be replaced by AI agents by 2030. That’s substantial. But it means 65% survives, likely in adapted form. IDC confirms: workflow automation and small-business SaaS are the most exposed. Platforms embedded in core business processes are not.

image-7-1024x536.png

The model changes, the sector doesn’t

The per-seat pricing model is under pressure. When one person with AI support does the work of five, the link between licence count and value breaks. The share of SaaS companies using some form of usage-based pricing has risen from 27% in 2021 to somewhere between 38% and 61% today, depending on whether you count hybrid models. That is not a sector dying. That is a business model adapting.

image-8-1024x536.png

And the AI tools that are supposedly replacing SaaS? They have their own challenges to figure out first. An analysis of 3,500 companies shows AI-native products have a median gross retention of just 40%, compared to around 90% for traditional B2B SaaS. Gross margins average 25% versus 75-80%. Much of what is currently counted as AI revenue appears to be companies experimenting with AI tools. There is no guarantee they’ll keep spending once the experiment phase is over.

Both sides of the market are in transition. But the idea that one is simply replacing the other doesn’t hold up in the data.

What this comes down to

The SaaS sector is not collapsing. The market is growing, spending is up, and companies that build something deeply embedded in how their clients operate have a strong position.

But a selection is happening. Not between SaaS and AI. Between SaaS products that do something hard to take over, and SaaS products that don’t.

That distinction is more useful than the headlines. Whether your product manages complexity, executes processes, or carries responsibility that can’t afford to be approximate: that’s what determines where you sit. And if the answer is yes, the coming years are more likely to bring opportunity than threat.

What remains genuinely uncertain is how fast this selection plays out, and how the shift in pricing models reshapes the economics along the way. That part of the story is still being written.

Share
ES

About the author

Ernesto Spruyt

Keep reading

Related posts

Why you haven't started your business yet

Why you haven't started your business yet

May 2026 · 4 min read

Where the weight in software work is moving

Where the weight in software work is moving

April 2026 · 6 min read

There is a manual for hiring across cultures. It's only 3 questions long.

There is a manual for hiring across cultures. It's only 3 questions long.

April 2026 · 6 min read

Work with us

Stop searching. Start building.

Tell us what you're looking for. We'll come back within one working day.

Get in touch