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Tunga›Case studies›PortPay
SaaS / Software

Dedicated Managed Team for PortPay

P
PortPay
Startup (1-25) · 30 September 2024
portpay

The Client: PortPay: making marinas more efficient

PortPay makes marinas and port facilities more efficient and profitable. The system consists of hardware components, a web application, and a mobile app. Ports can use the system to manage water traffic, improve operational efficiency, enhance security, and introduce new monetisation options.

The Challenge: Continuous development without fixed-scope contracts

Tunga had developed several frontend projects for PortPay. Until recently, projects were scoped as they came in, often with tight deadlines. The challenge was to create a collaboration model that would give the client maximum flexibility and cost control while enabling Tunga to ensure quality and move forward quickly once projects were approved.

The Solution: Monthly retainer with a dedicated project manager

In July 2020, Tunga started working with a monthly retainer to streamline the workflow. The advantage: no time lost with formal approval rounds. Tunga's project manager Elijah Atuhaire from Uganda works dedicated for PortPay — managing the developers, handling planning, and owning the backlog.

  • Together with PortPay, create a backlog and prioritise it before each sprint
  • PortPay marks which projects/features to add; they are estimated jointly with Tunga
  • PortPay makes the final decision on which items to work on each sprint
  • PortPay receives a status report every four weeks covering hours spent and items delivered
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The outcomes

Flexible delivery since July 2020

Since 2020
Partnership
Monthly retainer model running since July 2020
Sprint
Cadence
Bi-weekly backlog prioritisation with PortPay
Full control
Flexibility
Client decides which items ship each sprint

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